I am a web developer that would like to have your product, but would like some answers. Is you software capable of be used as a support chat?  Another words the the user can only see on person online to ask questions. Does the software show when the other person is offline? Current sites that w;ould have the software can be see at motorman.customchromecatalog.com. Current we have twelve other dealers, therefore we are interested in the Pro version.