FAQ

SuperUser Account — 2008-06-26T06:42:24Z

TECHNICAL QUESTIONS

Client side: All you have to have is one of the supported browsers installed on your computer. Chat80 works on both Internet Explorer 5+, Opera 8+ and Gecko (Mozilla 1.5+, Firefox 1.0+, Camino, K-meleon, Galeon). Since there are no pop-up windows in the chat and private conversations open into the main window, problems with the pop-up blocker configuration inside Windows XP SP2 do not exist. Server side requirements:

Component	Supported Type
Operating System	Windows XP Professional, Windows 2000 Professional, Windows Server 2003
Framework	Microsoft .NET Framework 1.1 or 2.0
Database	Basic � None / Professional - MS SQL Server 2000 or MS Access

Chat80 works on WindowsXP Pro, Windows 2000 and Windows 2003 with .Net Framework and IIS installed. There are two possible ways to install the application: manually with the .zip archive and automatically with the setup file. Both of them are available on the download section. A) INSTALLATION OF .ZIP ARCHIVE Extract archive in desired folder on your computer. Make this folder Internet Information Server virtual folder (folder properties / web sharing). Allow ASPNET worker process to access this folder (folder properties / security). Make an Application in Internet Information Server properties. Open your web browser and type http://localhost/[virtual folder name] Optionally you can configure Chat80 through web.config file. B) INSTALLATION OF SETUP FILE Just follow the wizard. When chat files are copied in virtual folder, the application might not work and following error will be displayed: Server Error in '/' Application (Details: ' var el=document.getElementById('pic1');if (el.style.display=='none') {el.style.display='';} else {el.style.display='none'};void(0);'>show) The users who have already activated previous versions should only install the new version and copy licese key from the Chat80 web site users area. No new application activation needed! Chat80 PRO Make a backup copy of database and files. Download the new version of Chat80 PRO application (ZIP archive) form www.chat80.com/default.aspx?id=4 Unzip the archive in the existing Chat80 v1.1 directory or some other. Copy old database (Access) into data/ subdirectory. NOTE: In the case of using SQL server, you don't have to take this step. Set the path to database in web.config file. Start the application. Database is upgraded automatically. Chat80 Basic Make a backup copy of database and files. Download the new version of Chat80 PRO application (ZIP archive) form www.chat80.com/default.aspx?id=4 Unzip archive in the existing Chat80 v1.1 directory or some other. Copy LicenseKey form web.config file v1.1 in the new web.config file. Start the application. Best method is to put IFRAME on page which hosts chat application and to set iframe's SRC properety to client.aspx page. More information on HTML IFRAME tag can be found on the 'http://www.w3c.org/'>W3C website. There are icons in the Icons folder. Add and/or remove new icons of 16x16 pixel size in gif format. Restart the application so that Chat80 can properly load the icons. The most simple way is to change something in the web.config file. Add space and then delete it and save web.config. After that, Chat80 will properly show new icons. From version 1.2 you can also hide menu for icon (avatar) picking on login page. To do so in Basic version, change the value of the Chat80ShowAvatars key in web.config. In PRO version, you must use graphic admin interface to change the value of option. There is a languages.xml file in the uistrings folder. It looks like this:

xml version='1.0' encoding='utf-8' ?>

-- this list determines order -->

<language src='default.xml'>language>

<language src='en.xml'>language>

<language src='hr.xml'>language>

languages> Add your language here:

xml version='1.0' encoding='utf-8' ?>

-- this list determines order -->

<language src='default.xml'>language>

<language src='en.xml'>language>

<language src='hr.xml'>language>

<language src='mylanguge.xml'>language>

tag. After that, at the begining of your xml file change : <language identifier='en' name='English'>

Set the identifier on your language abbreviation according to the table bellow:

af Afrikaans	sq Albanian
ar-sa Arabic (Saudi Arabia )	ar-iq Arabic (Iraq )
ar-eg Arabic (Egypt )	ar-ly Arabic (Libya )
ar-dz Arabic (Algeria )	ar-ma Arabic (Morocco )
ar-tn Arabic (Tunisia )	ar-om Arabic (Oman )
ar-ye Arabic (Yemen )	ar-sy Arabic (Syria )
ar-jo Arabic (Jordan )	ar-lb Arabic (Lebanon )
ar-kw Arabic (Kuwait )	ar-ae Arabic (U.A.E.)
ar-bh Arabic (Bahrain )	ar-qa Arabic (Qatar )
eu Basque	bg Bulgarian
be Belarusian	ca Catalan
zh-tw Chinese (Taiwan )	zh-cn Chinese (PRC)
zh-hk Chinese (Hong Kong SAR)	zh-sg Chinese (Singapore )
hr Croatian	cs Czech
da Danish	nl Dutch (Standard)
nl-be Dutch (Belgium )	en English
en-us English (United States )	en-gb English (United Kingdom )
en-au English (Australia )	en-ca English (Canada )
en-nz English (New Zealand )	en-ie English (Ireland )
en-za English (South Africa )	en-jm English (Jamaica )
en English (Caribbean)	en-bz English (Belize )
en-tt English (Trinidad)	et Estonian
fo Faeroese	fa Farsi
fi Finnish	fr French (Standard)
fr-be French (Belgium )	fr-ca French (Canada )
fr-ch French (Switzerland )	fr-lu French (Luxembourg )
gd Gaelic (Scotland )	gd-ie Gaelic (Ireland )
de German (Standard)	de-ch German (Switzerland )
de-at German (Austria )	de-lu German (Luxembourg )
de-li German (Liechtenstein )	el Greek
he Hebrew	hi Hindi
hu Hungarian	is Icelandic
id Indonesian	it Italian (Standard)
it-ch Italian (Switzerland )	ja Japanese
ko Korean	ko Korean (Johab)
lv Latvian	lt Lithuanian
Macedonian (FYROM)	ms Malaysian
mt Maltese	no Norwegian (Bokmal)
no Norwegian (Nynorsk)	pl Polish
pt-br Portuguese (Brazil )	pt Portuguese (Portugal )
rm Rhaeto-Romanic	ro Romanian
ro-mo Romanian (Moldavia )	ru Russian
ru-mo Russian (Moldavia )	sz Sami (Lappish)
sr Serbian (Cyrillic)	sr Serbian (Latin)
sk Slovak	sl Slovenian
sb Sorbian	es Spanish (Spain ? Traditional)
es-mx Spanish (Mexico )	es Spanish (Spain ? Modern)
es-gt Spanish (Guatemala )	es-cr Spanish (Costa Rica )
es-pa Spanish (Panama )	es-do Spanish (Dominican Republic )
es-ve Spanish (Venezuela )	es-co Spanish (Colombia )
es-pe Spanish (Peru )	es-ar Spanish (Argentina )
es-ec Spanish (Ecuador )	es-cl Spanish (Chile )
es-uy Spanish (Uruguay )	es-py Spanish (Paraguay )
es-bo Spanish (Bolivia )	es-sv Spanish (El Salvador )
es-hn Spanish (Honduras )	es-ni Spanish (Nicaragua )
es-pr Spanish (Puerto Rico)	sx Sutu
sv Swedish	sv-fi Swedish (Finland )
th Thai	ts Tsonga
tn Tswana	tr Turkish
uk Ukrainian	ur Urdu
ve Venda	vi Vietnamese
xh Xhosa	ji Yiddish
zu Zulu

Change the name to your language name as you wish it to be shown in the registration menu for Chat80. For example, German langauage setting would be like this:

<language identifier='de' name='Deutsch'> If you wish to use only default language, in web.config set: Chat80UseDefaultLanguageForAllUsers on 1 If you wish to set your language as a default language, change the name of mylanguage.xml to default.xml. Set the identifier on default in the first line of xml file. You must restart the application so that Chat80 can properly load the language changes. The most simple way is to change something in web.config file. Add space, then delete it and save web.config. After that Chat80 will properly use new languages. We kindly ask users to e-mail us translations they made, so that we can publish them and make it possible for other international users to use them. We will credit every effort you make. Thank you. languages> Chat80 appearance is fully customizable through external style sheet. Default css file is css/chat.csswhich you can change through admin interface in PRO version or by modifying web.config's Chat80ClientCSSvalue in Basic version. No. Support for Basic and Professional version can be obtained only via support forum. Every registered user has access to the support forum. Also, registered users can send e-mail inquiries, but these will be answered only during the working hours � Monday to Friday: 8 am to 4 pm (CET � Central European Time). The fastest way to get answers to all your questions about Chat80 is to use support forum. Flood control is included in Chat80. A page administrator decides whether he/she will activate it or not. In case of activation, the users who misuse chat and send posts too quickly automatically will be blocked for a certain time period set up in web.config The integration is supported via IFRAME. The best method is to put IFRAME on the page which hosts chat application and to set IFRAME's SRC property to client.aspx page. When user log on to site it is posible to submit user credentials to chat aplication and avoid double log in. For further details, 'http://www.chat80.com/images/default.aspx?id=4'>see demo. Yes. From version 1.2 Chat80 supports Opera web browser, versions 8+. AJAX is short for 'Asynchronous JavaScript and XML'. AJAX is not a technology in itself, but a term that refers to the use of a group of technologies together. It is a web development technique for creating interactive web applications using a combination of JavaScript and XML. The biggest advantage of using AJAX technologies is that data can be manipulated without having to render the entire page again in the web browser, which is exactly what Chat80 does enabling you to chat faster. Read more at: http://en.wikipedia.org/wiki/AJAX Chat80 supports integration of usernames up to 30 characters. Client will show only 15 characters, but there will be no problems with automated authentication. Yes. Every single instance of Chat80 application, including web services, is installed on your server. Demo of Basic and PRO version could be tried only locally, on your computer, online feature is disabled. You have to activate it on our web site to be able to use it online. If you not sure of how application functions in real environment, activate the Basic version which has the same engine and is free, but lacks advanced features. If you want to see how PRO version look alike in real environment, you can use our Live Demo.

COMMERCIAL QUESTIONS

In case of non-commercial and free Basic version, you can register 10 domains per license. In case of commercial Professional version, you can register one domain per license. Yes. Simply download an Professional version of Chat80 and try it on your local machine. (http://localhost/) Anyhow, you have to purchase a license to put it on the web. Upgrade of all minor releases, revisions and builds is free for the users of the latest version of the application. That means that the users of 1.0 version are free to upgrade all 1.x versions without payment. Upgrade of major release is not free, but the users of previous versions pay a reduced price. Yes. If you are interested into acquiring of Chat80 source code, please contact us. Basic version cannot be re-branded, but PRO version can be, i.e. you can put your own company brand instead of Chat80 on the login form.

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